Ponderoo · Legal and safety

Support and contact

We read every message.

Questions, problems, ideas or privacy requests: hello@ponderoo.app

Postal address: Nielsen, Los Angeles, California, USA

Quick answers

The voice sounds robotic

In the Grown-up dashboard, choose a different voice. On iPad/iPhone, you can download free "Enhanced" or "Premium" voices in Settings → Accessibility → Spoken Content → Voices.

Byte says it's resting

Ask Byte has a daily limit. It refreshes at midnight UTC.

A lesson is too hard

Tap the 💡 hint or "Explain it again". Learners can also skip a stop or a whole course from the map, and come back to it later.

Restore a purchase

In the Grown-up dashboard, under AI Tutor, tap Restore purchases.

See also: Privacy · Parents' notice · AI and safety · Delete your data